Samsung TL and other New HE Models
The wife and I recently purchased a set of Samsung's model WA456DRHDSU & DV456 (dryer).
I've read many posts about the hatred of these machines. I understand some are lemons and that is why they do not work well. Many times it appears that there is a simple misunderstanding of how these washers/dryers work.
First...(and I found out the hard way) that there is math built into each selection on the dials. When heavy duty is selected there is an actual weight parameter assigned. ie:
When the weight is 10 - 12 add this much water, 12- 14 this much water...and so on. The spin speed is also adjusted into each parameter as well.
If the user tries to change the spin speed or lets say puts a large load in normal cycle then this throws off the math and this causes undersired results. (Of course the manuals do not explain this to the user)
Manuals tend to tell us about what fabrics to wash for each cycle but never explain weight and "fuzzy logic".
I made the mistake of setting Heavy Duty (which auto assigns High Spin) but changed the spin to medium thinking I would put less stress on the machine and the AquaJet feature did not work. I called in to service and they wanted to change the board on my brand new machine. It was not required. Simple logic went into play and it was simply a user error (that customer service could simply not figure out).
Also, these machines do work better on larger loads, therefore, I can see how some complain that clothing may get damaged. If you do not require a larger machine then these huge top loaders are not for you.
I would say, it makes no sense to stick with old school machines. These machines use too much water and electricity to run. The new motors use less electricty even on long cycles. I had an old GE that died. Often times water would go all the way to the top of the drum and wash nothing as the clothes were always at the bottom. A waste of water.
As for legnth of time washing clothes yes...new HE's take a little longer, but when coupled with the dryer it takes less time because the dryer auto matically adjusts time for drying.
For instance, you may put clothing in and its set for 1hr, but the dryer adjusts time based on humidity. Therefore a few minutes after clothing hits the dryer it may drop the time to 25 mins. This happenes because the washer spins the clothing at high speeds almost drying the clothes it takes less time to dry in the dryer further saving on electricity.
In any case, there is a learning curve in using these new products. Just because they work differently there is no need to fear them....we just have to learn how to use them, which can be a pain.
My two cents.....