HVAC Replacement

Mike1029February 6, 2013

Highly recommended contractor installed a 3-1/2 ton, 14 SEER, Rheem HVAC system in my home today. They did not replace the very old, slightly damaged, concrete slab to mount the new condenser or clean the existing duct work. The return air duct is very dusty. I feel I got a great deal at $3,750.00, but shouldn't they have replaced the slab and duct when replacing an old (15 year) system? I assumed this would be done as standard. I should have got everything in writing, but obviously did not. Just curious as to what I should have expected realistically.

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ryanhughes

Mike:

Typically, on routine change outs the outdoor condenser pad is replaced. Now, given that you had a concrete pad, they probably felt they could reuse it (lower installed cost, but not by much at all). I would have replaced the pad, but don't know whether this was a budget replacement. I don't agree with the practice of reusing pads, but it is some companies' procedure if in decent shape and not usually a problem.

Cleaning ductwork is almost never done on new change outs of existing equipment. A professional installation will tend to include new supply/return plenum ducts, however (the ducts attaching to the inlet/outlet of your furnace/air handler).

You got a good deal, that's for sure. I always recommend getting detailed quotes with everything in writing. Not all the blame goes on you. You expected a complete change out, as you should have, but not all contractors are used to doing such in order to provide a lower bid to the customer.

This post was edited by ryanhughes on Thu, Feb 7, 13 at 12:29

    Bookmark   February 6, 2013 at 10:48PM
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