Hardwood floor cupping - who to call?
I had 3 1/4" hickory hardwood installed in my entire main floor, up the stairs, and in the upstairs hallway last June. Within the first month, it started cupping pretty much all over the entire house. I assumed there was nothing to be done and so lived with it for several months. Finally, last month, I did a little research and learned that it is often caused by moisture issues in the crawl space and that drying out the crawl space can help.
So, I called my installer and had him come over. He checked out the crawl space and said that many of the vents are covered up by insulation and that the moisture in the subfloor is up to 16 (which I gather is pretty high?). He seemed sure that, if we can fix the problems in the crawl space, that our floor should eventually dry out (though he doesn't really have much experience with wood cupping).
So, my next question is: what sort of contractor do I call to do an expert evaluation of our crawl space and fix any issues found?