new laminate flooring creaking - mysterious!

xanderakSeptember 11, 2011

New 12mm armstrong illusions laminate just installed on concrete. Creaks EVERYWHERE.

Installers leveled the floor; floor looked very level to me while it was drying. Even if there are places that weren't leveled exactly right, that wouldn't explain why it everywhere else. Underlayment seems ok quality... 2mm green foam with foil moisture barrier. Foam feels stiff enough to me. Good ~1/4" gap everywhere.

Compared to my previous house where I put in laminate myself, this armstrong stuff doesn't "snap" together, it just kind of lays together with no wedging. Takes zero effort to take 2 pieces apart. Could that be the problem? That the flooring has a poor lock mechanism?

Trim not installed yet. I've only paid 30% so far. But I'm a pretty stand up guy and won't screw over the installer if the product I told them I wanted is junk.. what to do?

Thanks for help!

Thank you for reporting this comment. Undo

It is a common issue with Armstrong. Change products. go to you tube and you'll will find some pretty graphic examples of the issue you are having. It is not an installer issue.

    Bookmark   September 12, 2011 at 12:03AM
Thank you for reporting this comment. Undo

thanks for confirmation. I just found the other post. Looks like they made a bad batch in 2008, and another one came out this summer. =(

Here is a link that might be useful: the whole discussion

    Bookmark   September 12, 2011 at 12:07AM
Thank you for reporting this comment. Undo

I think the problem is with the lock and fold. The ends of the boards just lay on top of each other and move as you walk on it. I have a whole house full of this creaking stuff. It's horrible. I've had it over a year and it's still bad. If at all possible, get something else that locks together differently.

    Bookmark   September 12, 2011 at 5:30PM
Thank you for reporting this comment. Undo

I know how annoying it is when you can't even have a conversation because the noise of the floor is great. We have the same problem with a locking type of flooring (Preverco engineered hardwood) and I had assumed that because it was locking and no glue was used, that makes it creak more (wood rubbing on wood). In our case, there are issues with the concrete subfloor level AND with too small of expansion gaps, so it might not be the floor's fault. But I did want to point out that you won't necessarily avoid it with something that locks.

    Bookmark   September 13, 2011 at 6:14PM
Thank you for reporting this comment. Undo

Bad installation + loose lock = creaking
Bad installation + tight lock = creaking
Good installation + loose lock = creaking
Good installation + tight lock = no creaking

So lesson learned:
Before ordering a pallet of flooring, buy one box of the product & make sure the boards lock together tightly (takes effort to unlock them).

    Bookmark   September 13, 2011 at 7:12PM
Thank you for reporting this comment. Undo

Installer ripped up flooring, relevelled subfloor, installed again. Still creaks and cracks. very poor locking mechanism.

Does anyone recommend for/against gluing? (between the joints, not to the subfloor)

    Bookmark   October 10, 2011 at 9:38PM
Thank you for reporting this comment. Undo

I think gluing could solve the problem. Floor squeaking is caused by relative movement of the boards in the vertical direction. The flexible underlay contributes to this movement. So the key is that all the boards under a foot step have to move up and down together, when the underlay gives.

    Bookmark   October 13, 2011 at 11:44AM
Thank you for reporting this comment. Undo

Look at all my posts, and videos.... We need to document every single person having these issues, and band together.....

    Bookmark   November 14, 2011 at 12:40AM
Sign Up to comment
More Discussions
Smartstrand carpet dilema
I am replacing the carpet in my family room and after...
Ceramic wood tile into sunken living room?
Getting ready to remodel a house I am purchasing. Would...
Brazilian Cherry with infloor heat, rug or no rug
We just got our in floor heat installed in the sunroom. Hoping...
Best flooring for dog who doesn't 'hold it'
Hello Everyone- I am moving into a new house. The house...
Reviews : Brazilian direct - -
Did any one purchase solid hardwood from Brazilian...
Sponsored Products
Stacy Garcia Porthole Bronze Balance Arm Floor Lamp
Lamps Plus
Egret 44-inch Tall Floor Vase and Natural Branches
Placid Blue Niko Swing Arm Floor Lamp
Lamps Plus
Modern Indoor/Outdoor Artistic Weavers Rugs Daly Ivory 2 ft. 6 in. x 8 ft.
Home Depot
Safavieh Hand-woven Sisal Natural/ Olive Seagrass Rug (4' x 6')
Pleasant Hearth Log Hoop - LS932-HP
$99.99 | Hayneedle
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™