Carrier Greenspeed 2Ton 3Ton
I would appreciate advice on the problem I have with Carrier Greenspeed. I had a very reputable company install Greenspeed 25VNA024A003 with FE4ANF002000 and SYSTXCCITW01. The unit covers only a part of the house which includes over the garage master bedroom and another room approximately 950sq ft altogether. The unit was not performing well from the beginning at 32F half or more of electrical usage came from 10KW heat strip. When the temperature dropped to 25F the numbers became much worse HP 44KW electric heat strip 184KW. I spoke to the installer and told them that it seemed that there is a sizing issue with HP. I had a guy who trains dealers for Carrier come out and he wants to change model plug. I was told this in fact will convert 2Ton to 3Ton unit. Is that true? Thanks.