Procelain tile flooring problem
I just had procelain tile put down in my kitchen. The day that the tiler left the project all appeared well. He had just finished the grout. The next day I noticed that the brown grout was lighter in some areas. The more I looked I found tile that were chipped when he laid the floor and areas with little holes in the grout. My biggest concern is the numerous areas where the edge of one tile is higher than the adjacent tile. He says this is very common and won't cause any problems. I think it could lead to tripping and make the tile more likely to chip, plus it makes it harder to keep clean. I was told to use a Swiffer type floor cleaner. Yesterday I cleaned the floor three times with the wet pads and used a total of 9 pads. I was still getting up dirt or grout glaze.
Are these type things to be expected? If not what should I reasonably expect the company do now.