Is this carpet junk?
We have a large home that needed new carpeting. Since the home is large, the final price was an issue for us. We went with a frieze, although a cheaper frieze, thinking it would be fine since it is known to wear well. We had it installed by a very reputable company one month ago. Within a week, we noticed the yarn unraveling on the stairs (the individual twists of yarn.) With this carpet, it seems that any amount of rubbing or sliding of something (like furniture) can make the carpet untwist in places. Here are the specs of the carpet:
"Brenham (B), number Q4742, is a textured Anso BCF nylon product. It has a 31.2 ounce face weight, 0.73" pile thickness, 1539 density, 6.1 twist and 3.5 medium traffic rating. Anso branded carpets will get the new Anso warranties that include a Lifetime limited Stain and Soil, Lifetime limited Pet Urine Stains, 20 year Texture Retention, 20 year Abrasive Wear, 20 year Quality Assurance, 20 year Softbac Platinum (if applicable) and a 30 day Consumer Satisfaction warranty."
Now I realize the face weight and density are low, but is this carpet total junk or what? It is by Shaw. Why would it be untwisting? Thank you.