Installed planks with uneven height
I am concerned about our newly installed hardwood flooring having uneven heights between planks such that the flooring surface isn't completely smooth. The difference in height is slight, so not enough to cause someone to trip over, but enough to notice. I was told that this is due to the planks being more natural and laid individually that this kind of height variance is unavoidable.
FYI - the flooring is made by Richard Marshall: http://www.oldeboards.com/index.asp
Since this is the first time I've installed flooring that looks less like laminate wood, I have no idea whether this type of variation is normal, or whether it's due to installation quality issue that I should raise with the installer.