Armstrong Grand Illusions Laminate Noise problems
We had Armstrong Grand Illusions Laminate installed about 12 days ago. During installation I noticed a loud snap crackle pop noise when I walked on what was installed, and I asked the installer if he had ever heard that, and he said no. This was a 2 day job, and even while they were finishing the floor, I commented that I was not going to accept the floor with the noise. The finish carpenters came out 5 days later, and I asked them to not do the trim, if they felt it would not solve the noise problem, and until we found out if Armstrong had a solution for the noise. In the meantime, I decided to document the noise with videos,which I posted on Youtube. We are waiting to see what Armstrong may do, but, what have all of you that had this problem, had to do to get rid of the problem? I see that this has been an issue for years, but I never found this information when I was researching the product, because it seems that most results are for retailers of this product, pages and pages, until you give up trying to find answers.
Check out this first video, and notice as of right now, there are 3 more, and I will update tomorrow, I hope..