Nantuckit Furniture Review

IsabellaRSeptember 10, 2011

This company is a waste of money. We ordered a love seat and sofa from Taylor Scott slip cover collection. This was a purchase of over $5000. The slip covers came in the wrong pattern. So we had to send them back and requested a shipping box and shipping labels. The box they sent us was too small to fit even one slip cover so we had to find a larger box. I notified Nantuckit and they said they would have Taylor Scott send a bigger box. They did not so they said send it anyway. I emailed and called and said that was not a good idea because the material would be wrinkled so they had to press the new slip covers before returning them. Two months later the slip covers were returned, but the sofa slip cover was wrinkled, scratched and poorly-fit (too baggy) at the bottom. Taylor Scott said that's how they received it. Well that's because they sent us a box too small to ship it in. We showed them photos of the damages. Finally they relented and we sent the sofa slip cover back to Taylor Scott. Three months later (yes, that's 5 months after the first delivery, 7 months after the original order and payment). So now we have the sofa slip cover returned and it is still too big. It looks cheap! Poor quality. What a waste of $5000 and I have to live with this ugly reminder of my stupidity everyday.

Sign Up to comment
More Discussions
Split Mahogany Furniture
In 2003, I purchased solid mahogany furniture (made...
nszzya
how to buy high end furniture online and save?
Is there a guide to buying highend furniture online? I...
LauraOliver
Quality Patio Furniture Manufacturer/Type Recommendations
Building new home with outdoor living/patio area. ...
Karen Redding
Upholstery Fabric Durability
I am about to purchase a Lee Industries couch and two...
3kidsonedogandus
Omnia leather furniture
We have seen a sofa by Omnia that we like - for around...
Susijo
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™