Drs. Foster & Smith dispenses wrong drug to my dog
Is there a gov't agency I can report this pharmacy to (Drs. Foster & Smith) so they know a careless error was made dispensing medication?
They sent the wrong medication in a bottle that was mislabeled as the correct medication. This could have had serious consequences for my 17 yr old dog if I didn't call to ask them why the pills were in a bottle this time and not in the usual blister pack manufactured by the company who makes it. I thought the worst they had done was switch the brand name with a generic without consulting me but then I find out it wasn't even the generic. The pill itself looked so different, instead of a white hexagon shape it was a long skinny peach colored pill. You couldn't get any farther in appearance, only someone with little knowledge/experience could make such a careless mistake.
Since this is an online pharmacy there's no way for customers to know who these businesess are hiring to dispense medications. Are these qualified pharmacy technicians or high school students working behind closed doors? I was lucky I caught the error because I knew what the pill should look like. Had I not known and continued giving it to him the outcome could have been very bad. That's why I'd like this made public so others know to be very cautious when ordering from any online pharmacy.