sent in rebate form. include upc code from package. receipt. rebate form. got postcard back. denied. said there was no rebate for that item. and i did not include receipt. what the bleep? called office. talked to lady. she said yep, its true. said i could resubmit all info again. huh? said i should have kept a copy of upc code? how the heck do i do that? good luck. she called me back next day after she talked to supervisor. said same thing. good luck. so, the other day the rebate check came in mail? what the heck. maybe i am a smooth talker.