Help! I think we are being ripped off!
We own a 1946 cape cod and had ceramic flooring put in one year ago by a local contracting company. The tiles are all coming loose from the cement board underneath because the joists and subfloor were never screwed together so the floor was able to move.
Now my concerns are this:
We paid 1600 dollars to have a 65 sq foot tile job done that included tearing out old linoleum/subfloor layers out, having some new duct work ran to the other side of the kitchen (unfinished basement so easy access.) new tile put in/grout, and baseboards cut and placed. We removed all the appliances, sealed the grout, and painted the baseboards, and had also bought the tiles ahead of time. We really overpaid for this and I am livid that one year later our house is a mess again and dont know where what we are going to do. The contractor advised us to pick a replacement (wood/vinyl/paint) and he will come out and discuss with us what to do. He would not quite answer if we will have to pay for more labor. He did say that we will write up a new contract so that everyone is on the same page and protected.
I guess my question is should they have checked for movement, is this their fault, should we ask for a refund