Saloom chairs showing scratches - should I be concerned?

credomkJuly 15, 2009

We just bought a new table and chairs from Saloom, and I love them. However, I'm noticing that a few of the chairs have already gotten several slight scratches on the seat, and since it is a black finish it shows up a lot. We've done nothing except sit on them, and that without exposed zippers, etc. Should I be reporting this as an issue with the finish, or is it just something that I should expect with black chairs? Advice is appreciated.

I should add that two of the chairs (which we are not using right now) had noticeable issues with the finish when they were delivered--we're waiting for a visit from the store's service technician to see what they're going to do about it--so I'm wondering if they had an inexperienced person doing the final finishes and may have missed a step.


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