Hardwood floor Bad install?
Our contractor was on vacation when he had our beautiful new hardwood floor installed. His installer cut up the long pieces of hardwood into small (10" or so pieces) and installed many many small pieces in the entire 1250 square foot apartment, except the bathroom.
Turns out the guy he used to do this work is a tiler, not a floor installer. He did not rack the floor properly, nor did he work outward. I am certainly a novice in the flooring department but it is evident that the floor was pieced together with 5, 6, 7 small pieces together in each row, right next to each other, row after row. Not wanting to alienate the contractor, we are waiting until he completes more of the renovation before discussing this with him.
We have learned that unless you have piles of money to pour into a renovation, contractors are a very sensitive and princelike lot in the Westchester, NY region. As it is there is a lot of price gouging in the area, and this contractors prices are fair. His other work has been great. He is very highly rated, with a badge or some special citation, on the Houzz website.
There are only 5 star reviews on him on Houzz. We believe that he doesn't want to spoil his reputation.
I think the mistake was to begin our work when he was on vacation.
What a big disappointment.
Please help to sort this out!
Can it be repaired?
How to approach this with the contractor?
What to do?