young america furniture company - buyer beware

ARGRANDMAJuly 8, 2013

YOUNG AMERICA FURNITURE COMPANY - I PURCHASED OVER $3000 IN NURSERY FURNITURE FROM YOUNG AMERICA. I CALLED NUMEROUS TIMES TO INQUIRY ABOUT THE ORDER, I NEVER GOT A STRAIGHT ANSWER ON DELIVERY DATE-ORDER WAS PLACED IN APRIL. YOUNG AMERICA CALLED ON 6/20 TO TELL ME THE FURNITURE HAD LEFT THE WHSE. MY DIL WAS VERY EXCITED. ON 7/8 STILL NO FURNITURE. ON 7/8 I CALLED YA, AND THEY TOLD ME TO CALL THE CARRIER, I CALLED THE CARRIER AND THE CARRIER TOLD ME THEY DID NOT HAVE THE SHIPMENT AND TO CALL YA BACK. I DID, iITOLD YA THE CARRIER DID NOT HAVE IT, YA PLACED ME ON HOLD FOR 20 MINUTES TO LOOK INTO IT---EXPECT LONG ON HOLD WITH THIS COMPANY. WHEN HE CAME BACK ON THE LINE, HE COULDN'T TELL ME WHERE IT WAS BUT OFFERED TO OPEN AN INVESTIGATION, AND INSTRUCTED ME TO CALL THEM BACK IN 5 BUSINESS DAYS. AFTER ALL THE CALLS TO YA, THE EXTREMELY POOR CUSTOMER SERVICE, I CANCELLED THE ORDER THROUGH MY CREDIT CARD. NOW DIL IS JUST WEEKS AWAY FROM DUE DATE, AND WE HAVE NO CRIB, DRESSER, OR CHANGING TABLE. I DO NOT RECOMMEND YA AT ALL. THERE CUSTOMER SERVICE IS TERRIBLE.

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lazy_gardens

For crib, dresser and changing table ... Craigslist

    Bookmark   July 12, 2013 at 11:47AM
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