Trouble changing PIN on garage door keypad

hgtvgirl621January 20, 2011

Hi! I am wanting to change my PIN on my garage door keypad. My garage door keypad is a Chamberlain Clicker keypad, but my garage door motor is a 1/2 HP Genie Screw Drive motor. On the motor, I have found the door operator code switch settings where there are 12 switches that are either up or down that determine the four digit door code. On my Clicker keypad, it has the buttons 1-9, 0, *, and # buttons. I have taken the cover off of the keypad as well as the numbers to look on the inside to see if there are any switches, but there are none. So I am assuming there is a sequence of numbers or something I need to hold down on the keypad that will then want me to enter the door code to the motor so that I can change the PIN for my keypad. I am only assuming this. Does anyone know how to change the PIN? Thanks for any help!

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don_1_2006

Go to the link below and follow the directions for Type 2.

You must have PDF.

Here is a link that might be useful: Genie

    Bookmark   January 20, 2011 at 4:40PM
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hgtvgirl621

Wow. . these instructions are awesome and explain exactly how to change a PIN. When I went through the process, it did clear my keypad because my old PIN won't work, but when I type in the new PIN, the door won't open. So, I'm not really sure what I need to do now. Not sure what's wrong. I held down the * and # key until the light quit flashing. I then typed in my new 4 digit PIN and pressed #. Then typed in the two digit ID for my particular garage door motor and pressed #. After this, I typed in my 12 digit DIP switch sequence and pressed #. I waited for the lights to go off, typed in my new 4 digit PIN and pressed "0" but got nothing. Has anyone else ever had any issues with the procedure from the instructions?

    Bookmark   January 21, 2011 at 3:08PM
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don_1_2006

Are you sure the receiver is working? Do you have remotes that work? Your opener is very old and I am wondering if you have a universal receiver that someone may have added along the way. Does your wall button look like a doorbell button or a rectangular box?

    Bookmark   January 21, 2011 at 3:55PM
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hgtvgirl621

The remote works. Yes, the wall button looks like a doorbell button. Does any of this help to "diagnose" the problem?

    Bookmark   January 22, 2011 at 5:51PM
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hgtvgirl621

By the way, don_1_2006, I appreciate you helping me with this.

    Bookmark   January 22, 2011 at 6:29PM
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don_1_2006

Yhe wall control is hard wired to the opener and doesn't use the receiver.

    Bookmark   January 24, 2011 at 4:07PM
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hgtvgirl621

So does that mean that the keypad cannot be programmed to open the garage door now that I've cleared the PIN number that was previously programmed?

    Bookmark   January 26, 2011 at 11:04AM
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don_1_2006

I think if you call this number they can help you. Your clicker is made by this company. Technical Support Hotline at (800) 528-5880

    Bookmark   January 26, 2011 at 11:56AM
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hgtvgirl621

Thank you. I will definitely call this number. :)

    Bookmark   January 26, 2011 at 2:07PM
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