Majestic solitaire 300 DVBLMSC7 model
I have purchased this unit three years ago from a fire placed store called embers in Melville New York Long Island. Worst store ever and they didn't deliver fireplace till four months later and when they did they did not set it up correctly. Since day one I've had a bad odor coming from this unit. Stay away from Embers fire place store I spoke to a woman the owner her name is Bilinda very unprofessional.
So my problem is that every so often this fireplace gives a bad odor into the home and I do not know how to fix it I called Majestic but there's so much they will do if fireplace store is not cooperating?
If anyone can help me I would appreciate it.