Refinance with Bank of America taking F-O-R-E-V-E-R
We started the process for our refinance April 25th and still have not closed. Our credit score is excellent (over 800), we are refinancing the balance of our mortgage + $20,000 which is less than a third of our house value and the appraisal has been completed months ago, and have turned in all documents requested within the 1st week of process. We keep hearing things like "backed up", "technical problems" or not hearing anything at all. We have all of our accounts at Bank of America and have had them there for over 20 years. This just seems excessively long!!! Has anyone else had this problem?