Any Thoughts on American Leather brand?

badback88May 14, 2013

My husband and I visited a contemporary furniture store in our area and they recommended an American Leather motion sofa - does anyone have any experience with that brand? Would it be similar to Leathercraft or H&M quality? We really like the lines of some of their pieces - more contemporary line in general.

Thanks,
BadBack88

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sas95

We have a few American Leather pieces. A chair and 2 cocktail ottomans. The look is great, and the quality is very good. I have never owned anything by H&M or Leathercraft so I can't compare to those, but when I compare it to some of the higher end brands I own-- Stickley, Hickory Chair-- American Leather is not in that quality category. But still I have no quality complaints.

One thing I would caution with American Leather, though, is that their customer service is horrible. I had nothing but problems with my ottoman delivery-- it took them almost 7 months to get them to me (although their web site promises 3 week delivery), and one was damaged. It took another 2 months to get a replacement. And though I tried several times via phone, the postal service and email to get in touch with someone at the company to discuss the horrible service I was receiving, no one bothered to get back to me.

So I'd say you'll probably be happy enough with American Leather furniture. Unless you have a problem, in which event I wouldn't wish that on anyone.

This post was edited by sas95 on Tue, May 14, 13 at 14:42

    Bookmark   May 14, 2013 at 2:39PM
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badback88

Thanks for the reply, sas95! From what I've been reading their customer service is abysmal. That said, their pieces look nice enough - if, as you said, you have no service issues. I think we may reconsider the Hancock & Moore campaign motion sofa, or the Stickley - they have a great new feature (power recline battery pack so no need for cords).

Thanks again!

    Bookmark   May 15, 2013 at 9:15AM
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peaches12345

Don't know about AmL, but can't speak more highly of H&M service. Fantastic.

    Bookmark   May 15, 2013 at 9:42AM
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badback88

Thanks for the reply, sas95! From what I've been reading their customer service is abysmal. That said, their pieces look nice enough - if, as you said, you have no service issues. I think we may reconsider the Hancock & Moore campaign motion sofa, or the Stickley - they have a great new feature (power recline battery pack so no need for cords).

Thanks again!

    Bookmark   May 19, 2013 at 5:17PM
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simplyjenny

One thing to keep in mind is that all motion furniture, no matter who it is made by, is of lesser quality than standard stationary furniture made by the same manufacturer.

There are design compromises that have to be made to accommodate the mechanisms which weaken the frame, and the lifetime of the motion mechanisms is always far less than the rest of the piece. (Electrical mechanisms will usually break down sooner than mechanical mechanisms.)

In general, don't expect your motion furniture to ever become an heirloom item, no matter who you buy it from

    Bookmark   May 20, 2013 at 7:33PM
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freethinker99

American Leather makes a good contemporary product. Clean lines, well tailored. They have an interesting sleep sofa program with a unique construction twist.

They do use a plywood frame and a hartdwood frame is preferable.

Hancock and Moore would be a step up as far as contruction but the look is completely different from American leather. Like apples and oranges style wise.

I don't think you could go wrong with either choice.

    Bookmark   May 23, 2013 at 11:23AM
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wink3956

Hey all. I cannot recommend the American Leather brand at all, except maybe one of their beds. Their customer service is the worst by the way. I have found their sofas to be very uncomfortable (when sitting) and the cushions are not durable.

Here is a link that might be useful: More American Leather reviews

This post was edited by wink3956 on Mon, Jul 22, 13 at 11:47

    Bookmark   July 22, 2013 at 11:32AM
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Idealistic

I would stay away form Leathercraft the majority of the leather is made overseas and looks terrible but as I was told in a question from one of the salesman as long as the cushion and back look good go for the rest!!! I have seen many products that look like crap especially from previous markets of theirs.

This post was edited by Idealistic on Sun, Apr 20, 14 at 6:38

    Bookmark   March 23, 2014 at 5:42AM
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adernburg

I've been tempted to order a sectional from American Leather after sitting on a sofa they make for Room & Board (the Hess) - it was very comfortable. But I've been scared off by the reviews and discussions such as the one here... they seem to have terrible durability and zero customer service. Does anyone have an alternative for high-quality, preferably U.S.-made sectionals with streamlined, mid-century aesthetics?

    Bookmark   January 3, 2015 at 3:21PM
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lisapa

Younger makes some sectionals with the aesthetic you want.

Here is a link that might be useful: Younger Sectionals

    Bookmark   January 6, 2015 at 10:06PM
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adernburg

Thanks lisapa! They do have nice-looking options.

    Bookmark   January 7, 2015 at 11:56AM
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freethinker99

Younger and American are constructed in a similar manner with hardwood plywood frames and sinuous spring systems and should last for a comparable period of time. They both have clean contemparary looks.

    Bookmark   January 22, 2015 at 6:35AM
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