is this normal with pergo presto?

happy2b…gwMarch 17, 2013

The planks in the unopened boxes of flooring are coated in a greasy residue top and bottom. Fortunately, I was able to remove it with a tack cloth. This product was not sold as seconds. Bringing the flooring back poses a problem since we live 70 miles away. I was wondering if anyone else has experienced this issue. If so, have there been any residual problems with the flooring? Is Pergo customer service helpful with problems? So far, for some reason my email to them from their website could not be sent. Any advice is appreciated. Thanks

Thank you for reporting this comment. Undo
mike_kaiser_gw

Why not call them. 1-800-337-3746

    Bookmark   March 21, 2013 at 12:04PM
Sign Up to comment
More Discussions
We might replace our wood floor with new....
I have 20yr old hardwood floor in our foyer. It is...
cindywhitall
why is everyone pushing water based poly?
Everyone that I have gotten estimates for is pricing...
NYMK
Kentwood Hardwood Flooring
Has anyone installed wood flooring from Kentwood? If...
MichelleDT
Somerset Country Hardwood Made in China
After ordering 1650 sf of Somerset Country hardwood,...
blondie859111
Bamboo flooring from LL bad odor
I purchased morning star bamboo strand click flooring...
rg100
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™