A payment by any other name, stinks
At least, by Citibank standards, it does.
CitiVisa balance was $38.85, minimum amount due was $20, payment due date was 6/1/04.
Returned an item; my VISA card was credited $24.00 on 5/27/04.
Received new VISA statement on 6/15/04. Was charged $15 late fee on my outstanding balance of $14.85. PLUS finance charges.
IÂve called and got the late charge waived, but IÂm pissed that I have a 30-day-late flag on my credit report. IÂve worked hard to keep a clean credit record. IÂve also blown my personal goal to never pay CC finance charges. (reformed CC junkie here)
Customer service clerk also told me that my next payment must be for the full balance of $30.05. ("Be sure not to deduct the $15 from your payment. WeÂll credit your account".) She also told me a "credit" is not a "payment".
I could argue semantics, because the statement says "minimum amount due" NOT "minimum payment due", and my store credit of $24 is an amount.