Gas fireplace insert too small

louisianahotsauceOctober 1, 2011

Hello: We recently had a vented gas fireplace insert installed in our wood burning fireplace. The problem is that the unit is too small and there is about a 3/4 inch gap at the top between the unit and the brick. The gap isn't as long as the insert, it's kind of centered right at the top.

The installer tried an extension kit, which won't work because the gap is not the length of the entire unit.

Has anyone had this problem, or can anyone offer suggestions?

I think it needs to be returned and the right size installed. For some reason the store we bought it from is insistent on fixing this problem instead of replacing it.

I can't come up with a solution short of refacing the entire fireplace and decreasing the opening size.

This is frustrating.

Thank you for reporting this comment. Undo
windslam

Can you provide a picture? That would really help trying to figure out what would really help. It's possible the opening isn't really square. Can the installer shim the insert up enough to close the gap without interference from the areas without a gap?

    Bookmark   October 3, 2011 at 12:05PM
Thank you for reporting this comment. Undo
louisianahotsauce

Photos are linked below.
The pictures make it look better than it does in person.

Thanks for any suggestions

Here is a link that might be useful: Firplace gap

    Bookmark   October 4, 2011 at 4:02PM
Thank you for reporting this comment. Undo
windslam

I would suggest shimming the unit from the bottom to close the gap. The transition from the bottom of the unit to the hearth would be much more forgiving if a piece of trim were added and I think it would be un-noticeable.

    Bookmark   October 6, 2011 at 11:08PM
Thank you for reporting this comment. Undo
louisianahotsauce

Thanks for your suggestion. The dealer switched out the small unit for a larger one, which was the best solution there was.

Thank goodness, now we can enjoy the fireplace. It is wonderful.

    Bookmark   October 12, 2011 at 4:51PM
Sign Up to comment
More Discussions
Installing New Granite Tile Over Old Granite Fireplace Surround?
Hi! On my fireplace surround do I have to replace the...
resipsa44
Travertine tile reface on fireplace surround & hearth
Help - We have torn down the old fake stone facing...
pennymw
Can woodstove clog a chimney in a month??
We had a Quadrafire 5100 woodburning stove insert installed...
kitasei
Lennox Montebello See Through?
Anyone have some first hand experience with this unit?...
niteshadepromises
Help me decide on a fireplace unit for new build
We are doing a gas Heatilator unit. Is there much difference...
brodyt
Sponsored Products
Shepherd's Crook Tool Set - Vintage Iron
Signature Hardware
FARO Standing Set of 3 Tealight Holders by Blomus
$65.69 | Lumens
Ashley Blackwash Electric Fireplace By Real Flame
Overstock.com
Department 56 The Simpson's House Holiday Light-Up House
$26.99 | zulily
Landmann Bravo Premium Charcoal Grill and Smoker - 591320
$499.99 | Hayneedle
Portable Indoor and Outdoor Fireplace
Grandin Road
© 2015 Houzz Inc. Houzz® The new way to design your home™