Bad Install??

bagdaddyMarch 23, 2012

I am having engineered hardwood installed in my upstairs a couple of areas at a time. The first installer provided by the company did very nice work and I was very pleased. Today they sent a different contractor to do the second part, two more rooms, and my wife and I are very disappointed. On the 2nd portion of the install there is crackling virtually everywhere you step and on the first portion, by the good contractor, there is almost no cracking at all. They did use different uderlayments. On the second portion there are also multiple end pieces of wood that they filled in with one inch or less fragments to hide a sizable gap. My shoe molding will not cover some of these gaps even after the put in these fill pieces. I am using the narrower shoe, maybe 7/16ths, but if I went with 1/2 inch I could barely cover the gap. These end pieces are also not securely in place as I can flick them loose with my finger. I also noted that they only stapled every 8 to 12 inches, whereas the manufacturer reccomends every 3-4 inches. Given we are paying $11k for product plus intstall on 1300 sf. are we out of touch firing this 2nd contractor and asking them to redo this defective area at their cost? Can the boards be salvaged as the material cost alone is $1500 to $2000.

Thank you for reporting this comment. Undo
Floortech

Boards should be salvageable and yes, it sounds like a bad and hurried installation. The noise is probably caused by the insufficient fastening pattern.

    Bookmark   March 23, 2012 at 1:43AM
Sign Up to comment
More Discussions
3/8 vs 1/2 inch thick engineered hardwood for staple down installation
We are trying to decide between two similar engineered...
chellefnp
cleaning hardwood floors & tile floors
What's best way to clean hardwood floors.... how can...
kat123
Brazilian Cherry with infloor heat, rug or no rug
We just got our in floor heat installed in the sunroom. Hoping...
sewwhatsnew
Bamboo Floor Disaster
Hi, I got new bamboo floors when I renovated my NYC...
katefriedmann
Hallmark Hardwoods Historic Walnut Alta vista collection
Has anyone installed Hallmark Hardwoods Historic Walnut...
lotsofkids
Sponsored Products
Terrene Black Locust Planks Glass Tile
$16.25 | TileBar
Lighted Ornament Cluster - Christmas Lights
$199.00 | FRONTGATE
Crystorama Legacy Mini Chandelier - 17W in. English Bronze - 5194-EB-CL-MWP
$470.00 | Hayneedle
Vinyl Molding & Trim: Zamma Building Materials Yukon Tan/Ceramique Dusk 3/4 in.
$39.97 | Home Depot
19 Watt Conix II LED Track Light By Juno
Lamps Plus
Eurofase Pendants & Hanging Fixtures Corsica Collection Aged Iron Outdoor
Home Depot
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™