Harman Dealer Issue
I purchased a Harman Stove a couple years ago after i remondled a family room, removed old unit and prepared the area for a Harman Stove. This was Aug or Sept...I was told by the dealer that it would be backordered until Feb (near the end of the winter). I then searched online and emailed the MFG to see what else could be done.
I was able to locate another unit in stock, in another store....So I bought it.
Now I cannot have it serviced by a dealer because i'm finding out that dealers will not cross protected boundry lines and because i didnt buy it from the local guy, he will not even talk to me (even for factory warrentee work). and the dealer i bought it from cant help either...to far to travel.
Nobody told me about these territories...I thought I was buying from a store...like if one Sears is out of stock, you can go to another.
Can anyone suggest a solution? Is this common?