Can anyone advise me on the quality of Sherrill upholstered furniture, more specifically the plaza collection line?
I've always heard that Sherrill is a high quality brand. When we were shopping for a sofa, however, the one Sherrill sofa we found had a very limited warranty on the frame: only 5 years, I believe. So we went with a Rowe sofa, instead, which came with a lifetime warranty on both frame and cushions. I was a little confused, as I thought Rowe was a lesser brand. Sorry, that's all the info I have.
I had a Sherrill sofa for 18 years. It was my main seating during my apartment years and into my first home. I always had compliments on it. I would buy another one in a heart beat.
Bumping this up.. Any thoughts on Sherrill vs Lee, Norwalk, Michael Thomas, others? If anyone used their extra firm cushion option, did it hold up? Thanks!
I have been told by multiple furniture stores that it is an excellent line - I hope so, as my new Sherrill sofa will be delivered in a few weeks!
A warranty has no bearing on how long an item will last.
A warranty is only as good as the company behind it. Its easy to offer such a warranty on a Rowe because they know you won't pay the shipping charges involved after perhaps 10 years of ownership.
There are other issues that come up that would make this a long discussion, especially if I included my opinions on this.
There is a trend in furniture to shorten warranties to make them closer to other consumer goods.
Hyundai cars have the longest warranty... would you choose it over a Lexus?
I have purchased a few Sherrill sofas. I bought two from the Plaza Collection for two of my daughters. Similar fabric, same sofa. Both girls had children. One held up much better than the other. One (my daughter who is hardest on things) held up best. The cushions held their shape, etc. The other one, the cushions were mishapen after awhile and it just didn't look as good. I don't know if it was just the different texture in the fabric. But, basically they got some good use out of the sofas and I would buy one again.
The Plaza Collection just means that this group, Sherrill makes more of, has more fabric for, and can give a better price because of it.. The exact same sofa made, not using a Plaza fabric, and it will cost more. (That is my understanding..)
We have the plaza line and it is of good quality, but we dont use it heavily since it is in our living room. We ordered from Boyles and had a pleasant experience. The furniture had a few minor wrinkles and they sent a repair person to steam it out, and he commented that the furniture was well made. It was a good price for the quality.
Hancock and Moore, other fine companies YES... Sherrill No! We will never support Sherrill even if they had a name in the business or owners have liked their furniture. Perhaps they have changed recently and we once thought they were a wonderful company!
We loved a sofa we spotted at a quality store in AZ and NY and kept waiting for when we could make the purchase. We eagerly looking forward this year to our Sherrill sofa we purchased at Boyles Furniture Mart in NC. NOT! Instead we have our lovely, brand new, but unoccupied, sofa sitting in our living room since March 6, 2009 and we sit on a kitchen chair instead while waiting to complete our new living room and waiting to hear from Sherrill. Why? Because the plush seat cushions have poor construction with an airy polyester filling, the plush material around it and the lovely fabric encasing it. Definitely not firm. The third ingredient for a good seat cushion, a spring inner core is missing. The standard is lower for this company and I am not pleased. We asked for firm not sitting on a pancake. Sherrill should should have recommended to Boyles their inner spring core with the plush around it.
We are getting no satisfaction from the company even after sending a letter to the President of the company. No response. (Note: They do not talk to customers and we sense not too much with their sellers.) Boyles told us Sherril would make the 3 inner spring core cushions (not the fabric ... just the inside cushion) and charge us $525! Boyles would ship free. This is an item Sherrill can turn out or have access to quickly and fairly inexpensively.
In Tucson we can get the work done professionally for $300 which is what we will have to do to a brand new unused sofa. But the point is WE SHOULD NOT HAVE TO GO THIS ROUTE! Not with Brand NEW! Boyles should have guided us better but MORE IMPORTANT SHERRILL should have guided Boyles Better!
Anyways go with Hancock and Moore or some other reputable company. They are a gem from start to finish and Boyles also did a very adequate job for us working with furniture from them and Baker. Over the years we have purchased furniture from Thomasville, Baker, Hancock&Moore etc. We will support those companies because of their high standards with their product and their customers. I really do not get this upset, folks, but come on... we paid this company a great deal of money and where is their integrity?
In regards to Boyles being Cheep... I completely disagree. Boyles has been very good for us in our recent furniture purchases. Even though we still have concerns with the Sherrill company, as we speak, there may now be some resolution regarding our brand new but poorly soft plush cushions that are not firm enough. And Boyles is working to resolve this. And we believe Sherrill even may be. (Hallelujah! but stay tuned on that.) We feel Boyles has worked hard for us.) They were also excellent in the ordering of our Hancock and Moore chair and a Bakers credenza - all pieces being outstanding. H&M deals well with Boyles and with the customer. I will let this site know what happens to our poor cushions and if Sherrill comes through for us.
I purchased a sofa and chair (as is) that was sold to me as down-filled, but it is all feather and they have poded out by the dozens since day one. They call their feather filling "comfort down". Seems like just deception to me. Neither my furniture store (Shoenfelds in Bellevue WA,) nor Sherril will do anything about this horribly made furniture. Very very unhappy customer. No pride in manufacturing here. I feel duped.
I received my new sherrill furniture yesterday.First chair had loose leg. Second chair had loose leg and a hole in a fabric ( defective stitches?), the sofa had dirty spots all over and a hole in a fabric I could see the filling or what ever it was inside . I have photos to show you this HORROR.