Best Buy has customer arrested for using $2 bills

speweyApril 10, 2005

Best Buy, nationally renowned for its customer service, had a customer arrested for paying for a car CD installation with $2 bills. The clerk apparently thought they were counterfeit money, and the other store staff hadn't seen them either, so they called in Baltimore County police, who also had no clue the currency existed, so poor Mike Bolesta of Baltimore was arrested and chained to a column in the county lockup with handcuffs and leg irons until a Secret Service agent showed up and confirmed the bills were indeed legal tender.

Anyone smell a lawsuit coming?

More on the story at the link below.

Here is a link that might be useful: Try a Sacajawa dollar next time...

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cowboyind

I hope I was correct in detecting the sarcasm in your statement that Best Buy is "nationally renowned for its customer service." Personally, I'd rather buy from some other store even if it costs a few bucks more.

    Bookmark   April 10, 2005 at 8:15PM
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spewey

Yes, you are very astute.

    Bookmark   April 10, 2005 at 8:28PM
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joyfulguy

Het, spewey and cowboys and indians,

What are you guys talking about, sarcasm?

Doesn't every store advertise their outstanding customer service?

Don't tell me that some of them are exaggerating ... somewhat?

You guys are hurting my enjoyment of this glorious spring day!

Just ...

ole joyful

    Bookmark   April 12, 2005 at 4:36PM
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dreamgarden

Best Buy jerked me too. I try to give my business to ANY other store then them.

    Bookmark   December 10, 2005 at 7:21PM
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jannie

I once handed a young cashier a $2 bill and a half-dollar coin. She looked at me, said "I can't accept these". I asked why not, they're legal money. She told me there's no spots for them in her cash drawer. I asked her to call over the manager, who told her it was okay. Sheesh!

    Bookmark   December 13, 2005 at 6:56PM
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cindyb_va

>>She told me there's no spots for them in her cash drawer.

Okay, that made me nearly spit my diet coke at the monitor. Thanks for the laugh!!

    Bookmark   December 15, 2005 at 2:33PM
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chuckr30

$2 bills and 50 cent pieces are pretty rare in the US anymore. They don't even make $2 bills, and haven't for quite a few years. But I still have a few in my drawer just to show my son.

Believe it or not, since the Sac dollar came out I have only seen it once in circulation: I had to ask for some at the customer no-service counter. I have never gotten one as change, possibly because there's "no space for it in the cash drawer". :)

    Bookmark   January 3, 2006 at 11:35AM
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jamesqf

The only place I ever got one was the post office - I think it was as change from a stamp-vending machine.

    Bookmark   January 4, 2006 at 8:14PM
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dadoes

I do bookkeeping for a movie theater. $2 and $0.50 come through occasionally. Seems like more $0.50 than $2 lately, though.

    Bookmark   January 9, 2006 at 3:02PM
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spewey

I haven't seen a $0.50 bill yet.

Chuck,

In 2004, 121,600,000 of the newest $2 bills, Series 2003, were printed bearing the signatures of John W. Snow and Rosario Marin. (Wikipedia)

    Bookmark   January 10, 2006 at 1:49PM
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lizql

When I cashiered back in the day, I don't remember a spot for hundreds either. We put them under the twenties.

    Bookmark   January 11, 2006 at 11:32AM
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costumecarol

On Black Thursday, a woman gave me 17 one dollar coins, but identified the woman on the gold colored pieces as Susan B. Anthony.

Did no one in the police force remember or recognise a two-dollar bill? Incredible!

    Bookmark   January 13, 2006 at 8:26PM
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gnujt

I'm pretty certain that they still are making $2 bills. It's just that you have to ask for them at the bank.

    Bookmark   January 27, 2006 at 4:22PM
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joyfulguy

gnujt,

Not up here in Canada they ain't - you'll get a coin, with lots of brass in the middle - with a nickel-looking collar around it.

You can only get an (old) $2.00 bill from a coin dealer, any more.

Have a happy weekend.

Don't take any wooden nickels.

ole joyful

    Bookmark   January 28, 2006 at 3:10PM
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bushleague

2.00 bills are still in circulation, I'm betting it was change from the 408 Showbar in Baltimore.

    Bookmark   February 23, 2006 at 8:14PM
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web_of_hair

Sorry to bring this topic back but, two days ago Best Buy wouldn't make a return for me because of where i work! Now how illigal is that?

    Bookmark   May 14, 2009 at 10:01AM
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devorah

Thanks Joyful, I haven't heard a reference to the loonie and the toonie for a while now

    Bookmark   May 14, 2009 at 1:20PM
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neesie

I was in line at Customer Service for WalMart this winter when a clerk refused a passport as ID for a serviceman trying to cash a check. (He'd just come back from serving his country overseas and his drivers license had expired).

I had to tell the clerk that a passport is the highest form of ID, even better than a state issued drivers license. He had to summon his superior because he'd never seen a passport before. Leaves you scratching your head! Oh, and Thank You for serving your country, BTW!

    Bookmark   May 14, 2009 at 3:16PM
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christine

Web - what kind of place do you work at? What was the nature of the return?

    Bookmark   May 14, 2009 at 5:03PM
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web_of_hair

* Posted by christine (My Page) on
Thu, May 14, 09 at 17:03

Web - what kind of place do you work at? What was the nature of the return?

I work/own a video game store. Occasionally it is cheaper just to buy the game instead of ordering it and paying excessive shipping, let alone interest on the Credit Card. So I went there bought a game a customer wanted so he could use his in-store credit, he never came to get it. I went to return the still sealed game to Best Buy and they refused to return it, they said "Look at where you work and put 2 & 2 together." The manager was even so disrespectful he wouldn't even look at me while he talked to me. The manager even started to open the game so there could be absolutely no return!

However, after talking to a Custer #800 supervisor I was able to mail the item back for a gift card of all things to BB... still waiting for the card.

    Bookmark   May 15, 2009 at 9:40AM
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christine

Don't hestitate to call again. I worked for them PT for awhile very recently, they are a pretty good company, but often it depends on the person you get (esp in the store).

They also keep every transaction logged if you use a credit card or reward zone card. Amazingly so. Having worked there and seen people try to fraud the company, I can imagine that if they could not find the transaction or if you had excessive returns and you didn't have a receipt why they would react that way. If that was not the case, they seemed a little overly cautious.

Not that this is right, but given the economy and that store managers do get fired for lack of performance, I can see them being strict in regards to this sort of thing.

Sorry about your experience.

    Bookmark   May 15, 2009 at 4:40PM
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web_of_hair

it's OK Christine. I did have my receipt, their only true reason was they knew where I work and pretty much assumed I was scamming them. They never did attempt to answer my question of "Why would I try and scam them?"

I know people try and scam I have seen it in my store. Most recently was someone repackaged a Wii Play like it was new. The game was in there still factory sealed, but in the Wii Remote box was a block of wood encased in the Wii Remote Glove... They didn't even act shocked when I showed them...

I do have a letter that might get sent to Brian Dunn.... Still debating if I should send it or not.

This was the second time they refused a return for me, the first was a little understandable. It was a DVD box set that supposed to of had a BB exclusive DVD pack-in that wasn't there. Neither BB nor MGM claimed responsibility for the missing disc. I can handle no cash returns on open DVDs...

    Bookmark   May 15, 2009 at 6:05PM
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christine

That's terrible of the store in that case. They can look up the receipt by the bar code on it to see if something has been returned on it to make sure you aren't 'scamming' them.

    Bookmark   May 15, 2009 at 6:17PM
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joyfulguy

Discount stores like to make sales.

They like that to be the last that they hear of that customer ...

... regarding that sale, that is.

o j

    Bookmark   May 16, 2009 at 12:17AM
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stargazzer

I read in the paper not to long ago that they were making the $2. bill again.

    Bookmark   May 16, 2009 at 10:42PM
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alphacat

Once upon a time I had lunch in a cafeteria and the bill was exactly $3.50. I just happened to have with me a $2 bill, a $1 coin, and a 50-cent coin, so I gave them to the cashier. She looked at the money for a few seconds, and then broke out laughing.

    Bookmark   May 18, 2009 at 12:27AM
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jannie

I would love to see the US mint stop printing $1 bills and issue more dollar coins. I know Canada has $1 and $2 coins. Much more durable.

    Bookmark   May 28, 2009 at 11:52AM
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cmarlin20

Coins are more durable but too heavy to carry around. I prefer the paper money.

    Bookmark   May 29, 2009 at 10:10AM
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bonelady

I just got several $1 coins as change from a parking lot machine. No one wants them, they do not fit in the coin slot of vendung machines or even my "piggy bank". Even the coin counter at the bank kicks them out!

    Bookmark   June 3, 2009 at 11:00AM
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bonelady

I just got several $1 coins as change from a parking lot machine. No one wants them, they do not fit in the coin slot of vendung machines or even my "piggy bank". Even the coin counter at the bank kicks them out!

    Bookmark   June 3, 2009 at 11:04AM
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breenthumb

We took our first trip to Toronto in several years with friends a few years ago and when we met up for dinner I remarked that I've never seen so many outright beggars on the streets. Each with their own little signs and games. (Panhandling is illegal in NY State). Friend told me it could be very lucrative. Lucrative!? All they're getting is change. Who could survive on that? Friend laughed and explained the looneys and toonies.

I also noticed several people standing around with paper cups in their hands. I would smile, say good morning and keep walking. They seemed to have stopped for coffee before waiting for the bus. Wrong again, they were expecting more loonies and toonies. I really should get out more.

    Bookmark   June 27, 2009 at 12:55PM
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mommabird

The Tooth Fairy can use the dollar coins! That's what she leaves for my sons, and for most of their friends! :-)

    Bookmark   July 25, 2009 at 11:24PM
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markbarbieri

Dollar coins became popular here when the toll roads came in. It was easier to chunk a single coin into the bucket. Now everyone uses those RFID tags and the coins have disappeared (except for the post office vending machines).

    Bookmark   July 26, 2009 at 7:04PM
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markbarbieri

Wouldn't it be better if we had like a $5.44 bill and a $16.89...

Here is a link that might be useful: Ali G on money

    Bookmark   July 26, 2009 at 7:09PM
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pris

Years ago I worked for a man who took the girls in the office out to lunch on Fridays. On this particular Friday he gave the waitress the money for the check and told her to keep the change. When we got back to the office, he realized he still had the $2 dollar bill that he thought he included in payment for the check and was minus a $20. The waitress got a nice tip that day as the money he gave her was calculated for the bill plus 15%. Needless to say, he was somewhat upset.

    Bookmark   July 27, 2009 at 9:51PM
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