Refusing Country of Origin info?
Has anyone else had trouble with a retailer refusing to provide country of origin information? I have written to one mid-range national retailer four times so far, and have yet to get a straight answer. One response asked me to call the CSR (and the ph# given was not the toll-free # on their website) instead of answering my question in an email. I prefer a written response in case I am (perhaps accidentally) misinformed. A response from another CSR danced around the question by saying that the retailer designed the style and provided the manufacturing specs, but did not answer the question about country of origin. At this point, I am left with the conjecture that the items I asked about are made in China and the CSRs have been told to avoid sharing that information.
Does anyone know if retailers are required to provide country of origin information? Or are they only required to answer honestly about whether an item is made in the USA?