uneven sheen on tiles

diy-er3586February 20, 2013

I had 20" Emser Lucerne Alpi glazed porcelain tile installed about 1 month ago, and the sheen is uneven across about half of the tiles. I am unable to clean it so that the sheen is even. It looks dirty all the time. I hope the attached picture is adequate. It is difficult to photogragh. It looks to me like a problem with the individual tiles themselves, rather than grout haze. I think if it were grout haze the sheen pattern would flow from one tile to the next. Instead, the sheen pattern stops and starts at the edges of the tiles. It's a nightmare!

Has anyone seen this problem before? Please help!

Thank you for reporting this comment. Undo

I don't see a way to add more than one picture at a time to the original message so I am adding one in a followup.

    Bookmark   February 20, 2013 at 11:48AM
Thank you for reporting this comment. Undo

Here's what happened, in case anyone else experiences this. The installer and I both tried nanoscrub and grout haze remover. Neither product produced any change. The installer ordered about 8 new tiles to replace the ones that looked the worst. The new tiles came in perfectly glazed, all identical. They were so good that we actually could not use them because they were so different from the installed tile, it would have made all the rest look even worse. Seeing these perfect tiles against the ones installed made it obvious that the original batch was defective from the factory. The installer said the manufacturer would not do anything about it because they were already installed. We ended up leaving the defective tile in because we were just exhausted after months of dealing with it. So we are just living with expensive ugly tile that we hate. If I ever have tile done again I will inspect every tile in detail before the installation begins. This was a no-win situation. Money down the drain. Check the sheen on your tile closely before it is installed!

    Bookmark   July 11, 2014 at 7:01PM
Thank you for reporting this comment. Undo

Just wondering if they have a particular "set" in one direction. In other words, if the "offending" tiles were rotated 90 degrees, would they then match up?

    Bookmark   July 13, 2014 at 5:50PM
Sign Up to comment
More Discussions
Has anyone used Smartcore Floors from Lowes
Hi, we're looking for something that we can put over...
Water-based finish over dark stained floors?
Hi all, Folks are about to start flooring work on my...
Un-level kitchen and associated issues...
So my wife and I just finished a renovation of our...
Tigerwood Flooring - if you have it would you do it again
We are considering putting in Tigerwood flooring. We...
Tiling on Cement Subfloor or Wood Subfloor?
I live in San Francisco and we are not near any water...
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™