Can anyone provide feedback on Casco Bay?
Also if you have Madison sofa , how well is it holding up
Just purchased the Madison leather queen sleeper sofa from Casco Bay Furniture (cascobayfurniture.com). It's the equivalent of RH's Maxwell sleeper. I got it for $2600 delivered with a five year warranty. Just priced it out on the Restoration Hardware website and it is $5600 delivered (with 6% sales tax in MI)!
I'm not sure if I even need to say anything else. The salesman at Casco Bay, Robert Allen, was conscientious beyond expectation and really in my opinion epitomizes quality customer service. Although I don't think they can advertise that it is the same sofa, apparently they approached RH's former manufacturer once RH outsourced it overseas and are now selling it directly.
I'll add this: I am a physician, I pay way too much attention to detail, so believe me when I say this sofa is the exact same thing at less than half the price.
Detmed, you had previously posted that when you received the sofa the seats were very firm. Have the softened up over time? Am thinking of purchasing the Manchester but am concerned about having that lived in cushy softness.
I got the Madison from casco bay after researching and finding out restoration hardware had quality issues. I live in nyc so I even went to their outlet in queens and you can definitely see the low quality. I got Madison brompton cocoa and at first it was very firm. After a couple months of sitting on it daily the leather is softening up nicely. I fall asleep on it constantly, in fact my girlfriend is sleeping on it now. The couch is super comfortable.