Can a health car provider do this?
A couple months ago, my son had an ear infection so we took him to the doctor. We have no insurance and always pay at the time of the visit, which my husband did. He paid the full amount they told him to pay. Today we received a bill for $14 that said it was 30 days past due. This is the first knowledge we've had about owing anything additional. We called them and they said they made a mistake and indeed we owed the additional $14. (they conveniently tacked on a $.50 service fee for being over 30 days late.) Okay, there was no insurance or anything to complicate the office visit bill, so why are they changing their minds how much to charge us? Can they do this? Do we have to pay the additional $14? And how dare they say we're late with the payment when his is the first bill we've received? Who can I contact to file a complaint (besides a manager in the billing office)? Is there a State Board or someone I can contact? What would you suggest I do? Just pay it and not fight it?