Problem with Majestic Gas Fireplace
We have a Majestic rear vent gas fireplace which is 4 months old. From day 1 it hasn't worked properly. Here's the problem. When it is turned on it clicks on and off and on a couple of times before staying on. Than after being on for a little while it clicks on and off and on again. Than after awhile it clicks off and stays off. We then have to hit the off button and then the on button to get the fireplace to light.
We called mfg and they said to check the position of the logs. We repositioned them at least 3 times and the problem is still happening.
We called the dealer and he had no solution.
Our contractor that installed the fireplace has washed his hands of the problem and said he has no idea what's wrong. He actually blames us for moving the logs around.
Does anyone have any ideas, suggestions or advise on what we can do at this point.