Insurance: Customer Satisfaction Survey
An interesting survey on all the major types of insurance and the customer satisfaction levels. You don't often see this type of information, so I thought it might be useful for some folks:
Customers rate the best insurers
A recent Insure.com survey sought customers' attitudes about their auto, home, health and life insurance companies, ranking those that gave the most satisfaction.
2/15/2012 by Amy Danise, Insure.com
(Excerpt) Insure.com's new in-depth analysis reveals how customers feel about their auto, home, health and life insurance companies. Our tool breaks out five measurements of customer satisfaction for large insurance companies:
Ã¯Â¿Â½ Customer service
Ã¯Â¿Â½ Claims experience
Ã¯Â¿Â½ Value for the price paid
Ã¯Â¿Â½ Percent who plan to renew their policies
Ã¯Â¿Â½ Percent who would recommend their insurers
Based on highest overall scores, you'll find the happiest customers at these companies, which have also earned Insure.com's People's Choice Award.
Here is a link that might be useful: MSNMoney: Customers rate the best insurers