Burning problems with Supreme Volcano

lapilotoFebruary 22, 2013

Hi all,

We recently had a new Supreme Volcano wood burning fireplace insert installed. Been having issue with it staying lit. We start it according to their directions, using fire starter and stacking the wood rather than using kindling to get it going. Even after the fire gets roaring, if you close the door, the fire starts to choke itself out. The Supreme system uses an automatic damper control located on the top of the unit. They replaced it with a different one, but we are still experiencing the same issue. Note- we live at 8600 ft and to us it seems that the unit is not getting sufficient oxygen- without the door cracked, it's almost impossible to keep it going.

Does anyone else have the same unit? Have you had any similar issues?

Thanks in advance for an input, info.

Sign Up to comment
More Discussions
How can I update this 60s facade?
The home I'm buying was built in 1959 and I don't think...
demeterchaos
Large Fireplace
Hi. I am trying to have my fireplace in my living room...
mt123
Do I need a fireplace in Southern California
I am in the middle of renovations in my town home and...
LARemodel
See-through fireplace
Does anyone have any experience with the Lennox Montebello...
aswansonid
Recommendations on Double Sided Direct Vent Gas fireplace!
Hello, I'm remodeling my home in California and want...
roadrunnerrita
Sponsored Products
AKTO Filing Tray by Blomus
$73.79 | Lumens
Dimplex Strata Wall Mount Electric Fireplace - DWF1205TR
$609.95 | Hayneedle
Pomegranate Everyday Mason Jar Candle
$12.99 | zulily
Educational Insights Multiplication Slam - EI-8477
$45.99 | Hayneedle
Solid Brass Blow Poke Fireplace Tool
Signature Hardware
Saber 3-burner Grill with Cast Stainless Steel Lid
$999.00 | FRONTGATE
Luxembourg Privacy Screen
Grandin Road
Copper Wall-mount Fireplace
Grandin Road
© 2015 Houzz Inc. Houzz® The new way to design your home™