Gas log horrible smell....Help!!
We had a set of non-vented logs installed around October and we immediately noticed a strong smell coming from the logs. We called the gas company back out and they tightened all of the fittings, the smell continued, they came back again and replaced the pilot lite. Now, 4 months later the smell continues. It is not a continuous smell, it seems to come and go, sometimes it is very strong throughout the house, and sometimes you barely smell it. Also, you smell it when the logs are not burning, just the pilot lite is on.
Can anyone give me any help? The gas co. that put them in doesn't seem to have any ideas.