Have dealer show you how to clean it first!

talllJanuary 9, 2010

My Pacific Energy Vista is out of commission right now after cleaning the liner (exhaust flue). The baffle in the insert must be removed in order to do this and is designed so poorly it will not go back in even after hours of back and arm-wrenching work. If you want to do your own chimney sweeping (it's easy), make sure the insert will actually go back together. We've missed many nights of potential cheery fires because of this and I'm wondering who'll step up to the plate (dealer or manufacturer) and get it working again.

Sign Up to comment
More Discussions
Lennox Montebello See Through?
Anyone have some first hand experience with this unit?...
niteshadepromises
Yikes! Fireplace smells terrible!
Hey everyone, I just bought a house built in the late...
prettybluehouse
Can woodstove clog a chimney in a month??
We had a Quadrafire 5100 woodburning stove insert installed...
kitasei
Feedback on MORSO 5660 unit with blower
Hi all- we're replacing our wood insert to get a sleeker...
thehype
Sponsored Products
Attainment Office Chair in Orange
$139.00 | LexMod
Z-Bar Solo LED Desk Lamp
Lightology
Prairie Collection Rug 9' x 12' - SABLE
$4,779.00 | Horchow
Cat and Bee Tapestry Pillows (Set of 2)
Overstock.com
Home Decorators Area Rug: Cheveron Blue 8' x 11'
Home Depot
Xanthe Green and Purple Rectangular: 5 Ft. x 8 Ft. Rug
$350.00 | Bellacor
Hudson Street Faux Suede 26 x 26 in. Decorative Pillow - 2 Pack - 2050884
$29.76 | Hayneedle
Fairmont Designs 48" Smithfield Vanity - Mink
Modern Bathroom
© 2015 Houzz Inc. Houzz® The new way to design your home™