Ugly gas logs FMI
My new FMI Mission 36 gas b-vent fireplace has a beautiful fire, but the logs are ugly - there's a big V in front, log in back and flames come thru center not touching logs. Installer claims logs are not supposed to be touched by flame - it cools flame and causes soot. Sounds ridiculous to me. I am disappointed; brochure shows flames touching logs. Anyone have experience or knowledge about the unit or the theory? Thanks.