was I ripped off?

rileysmom17October 21, 2008

I have a 1999 Toyota Camry with a factory installed tuner/CD player. The car has the antenna "built in" to the rear window. Over the past year I have been getting gradually worsening static on several of my favorite radio stations. It can be episodic and I have never been able to figure out a pattern of sunny/cloudy/hot/cold/location to the times of better or worse reception. One closer city station is always loud and clear. Let me emphasize that previously I got fine reception on my favorite stations.

I took it in to a local car stereo place and the guy said that since my AM reception was fine the problem was the elderly tuner NOT with the antenna (I did specifically describe the symptoms and ask about the antenna). So, $498 later with a new Kenwood tuner with HD radio, I STILL have static. I called back and was told "well gee it is probably your antenna" and when I pitched a small fit was told "well maybe one of the towers for your favorite station went down" (if so it fell very slowly over the course of 12 months).

Does this sound like an antenna problem and if so, how can the AM reception be good but the FM poor? If it does turn out to be an antenna problem, am I within my rights to tell them to take the new stuff out of the car, put in my old tuner which I have at home, and refund me?

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jdbillp

"If it does turn out to be an antenna problem, am I within my rights to tell them to take the new stuff out of the car, put in my old tuner which I have at home, and refund me?"

Yes.

    Bookmark   October 21, 2008 at 10:40PM
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timmybarn

Heres a self test...Go to Your local auto parts store.
Buy a cheap antenna 10 bucks. Plug it into the back of the radio and either hold it outside the car or lay it on the dash and see if the noise goes away.
It could also be alternator noise. Then You have to filter the power supplied to the radio (B+) 12 volts and the clock 12 volts.
I think the antenna trick shouold help You out.

    Bookmark   October 24, 2008 at 10:08PM
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albert_135

My late brother in law, an auto repair person, told me the problem with the radio on my old truck was spark plug wires. The truck is not worth the price of a new set of spark plug wires so I never tested the theory.

    Bookmark   November 1, 2008 at 12:30PM
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onc0m

THE ANSWER IS YES!
YOU GOT RIPPED OFF.
THE GUY IN THE STORE IS NOT TECHNICIAN,THEY JUST WANT TO SELL THEIR ITEM.
JUST CHANGE THE ANTENNA ,YOU CAN BUY IT ANYWHERE,EVEN WALMART.
BUT ANTENNA FOR CAR AUDIO NOT FOR THE HOME OR ELSE.
AND HOW COME THE AM RECEPTION IS GOOD BUT FM NOT?
OFCOURSE AM IS GOOD,Amplitude modulation (AM) is a technique used in electronic communication, most commonly for transmitting information via a radio carrier wave. AM works by varying the strength of the transmitted signal in relation to the information being sent. For example, changes in the signal strength can be used to reflect the sounds to be reproduced by a speaker, or to specify the light intensity of television pixels. (Contrast this with frequency modulation, also commonly used for sound transmissions, in which the frequency is varied; and phase modulation, often used in remote controls, in which the phase is varied)
SO THEY HAVE MORE LONG FREQUENCY THAN FM

    Bookmark   December 8, 2008 at 4:54AM
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rileysmom17

The antena is 100% built in to the rear window there are not external elements at all that are accessible to me. Can I suction cup something over the wires in the window?

    Bookmark   December 8, 2008 at 12:38PM
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