custom cabinet nightmare
Planning and building our small, refined rustic home in the Indiana woods was a 6 year process..to get it right. When it came time to choose the cabinet maker (after much cussing, discussing, and much cheaper estimates from home depot)we decided to go with the local and well respected cabinet maker/woodworker...and support the local economy. Since we had wood ceilings and floors we decided on a sage green painted maple cabinetry and soapstone countertops. Finally they were installed last spring. Shortly after the cab maker had his guys install the cabs...we asked him how should we clean the surface as they were covered in shop dust. "oh...warm water and soap...or Murphy's should be fine." After cleaning the first door, gently I might add, I noticed something wasn't right. The finish looked shaded, uneven. LATER this summer he brings paint reps out to look at cabs. They take a sample to labs, weeks later he calls and says oh...bad paint. So NOW after several months has taken several doors to buff and put clear coat, or finish coat, or whatever...to experiment on fixing problem. He wants to avoid taking the cabs out to repaint because he doesn't want to "put us through that." Really? because he can't do this sanding and painting in our new kitchen can he? If the paint is truly bad...will it not show through again sooner or later? Taking out the cabs will be a nightmare for everyone...countertops removed would mean calling in the stone company who installed them. Along with the paint issues, the doors have never operated correctly because the cabs themselves are out of square. We are sick over the whole thing and ready to use them as firewood and call home depot to bring some nice Kraftmaid's for half the cost of the current. This Custom Cabinet fellow really dropped the ball on this one. 40 grand worth of junk and he wants to know what it's going to take to make us happy...any suggestions?