Hi, I could not find a forum for Paper Shredders" and if I should be POSTing elsewhere, please advise. I puchased a (Staples) Identity Guard Shredder Model SH1524CP several years ago that stopped shredding and would appreciate any help / suggestions / advice /..... that you can offer.
As I mentioned, the shredding function does not work (nothing happens when I place a piece of paper in the shredder) but what does work just fine is the REVERSE button.
When I press reverse, I hear the motor and the shredder reverses (paper that is stuck / caught is able to be retrieved) but when I place the shredder in SHRED MODE, NOTHING happens (no sound of the motor, no movement of the paper). Any help that you can offer would be appreciated.