Philips 32" Model: 32pfl6704D/f7 Chassis:pl9.3

julialee23June 26, 2014

My Philips TV has developed a life of its' own!! There are 4 main symptoms that appear randomly.

1. The tv powers on and off unless the power is completely disconnected from the source.

2. The tv continuously cycles through the set up menu and cannot be controlled by the remote.

3. The tv continuously cycles through the Select Source menu and cannot be controlled by the remote.

4. The volume cannot be controlled by the remote.

If by some miracle, the tv settles down enough to connect either to Cable or to the Samsung Smart DVD player, i might be able to control selections of channels or dvd options for a while before the menus pop up and start cycling through once again.

I must unplug from the main power in order to turn it off, so it sits overnight at the very least, but is usually uncontrollable as soon as i plug it back in.

I have tried resetting it by pushing the 2 volume or 2 channel selection buttons on the unit itself at the same time, but this does nothing.

I have tried removing the batteries from the remotes, but this does nothing.

My daughter says i need to give up, but this forum seems to be the most comprehensive and solution oriented place I have seen in the last two weeks of searching for help, that I am hopeful you will be able to solve this very annoying problem!

thanks very much!!!

Thank you for reporting this comment. Undo

How old is your TV?

    Bookmark   June 28, 2014 at 1:12PM
Thank you for reporting this comment. Undo

It is approximately 2 years old. Since this post, the tv appears to turn on but does stays "black" - no cycling through menus, no reception from cable or smart dvd player. It isn't turning on and off anymore, There is no control from the remotes whatsoever and the only way the TV turns on is from the unit itself. There is limited response from the unit controls but not the expected functions - for example, i can change the source using the channel buttons - not the menu button.

Please tell me there is hope!!!!

    Bookmark   June 29, 2014 at 10:56PM
Thank you for reporting this comment. Undo

Update to last post: when the source is changed using the unit controls - and cable is selected, the tv eventually tuned into the station, but there was still no control of the volume from either the remote or the tv unit. The tv is between 2 and 3 years old. Purchased from Amazon. If you need an exact date of purchase I can look back through my records. Thanks!

    Bookmark   June 30, 2014 at 10:58AM
Thank you for reporting this comment. Undo

It appears that there is something seriously wrong with a microprocessor in your TV.

Unfortunately, at two years old, your TV is out of manufacturer's warranty. I suggest you take your TV to a shop for an estimate.

Try to find a TV shop that will apply the estimate fee towards your purchase if you replace it through them.

With dropping price of new TV's, coupled with the rising costs of repair labor, it may be better to listen to your daughter and replace the TV.

    Bookmark   June 30, 2014 at 11:04AM
Thank you for reporting this comment. Undo

I was just about to bite the bullet and put it down to a lemon when a friend of mine started fiddling. He pulled out the HDMI cable and hooked the tv directly up to the cable box. Voila! I had full control back. He then hooked the tv directly up to the smart dvd and the same thing! it wasn't the TV at all, but rather the HDMI cable. Instead of a $400 replacement TV, I am ordering a $5 cable from amazon!! Yahoo!!!!

This post was edited by julialee23 on Thu, Jul 3, 14 at 4:09

    Bookmark   July 3, 2014 at 4:08AM
Thank you for reporting this comment. Undo


    Bookmark   July 5, 2014 at 4:03PM
Sign Up to comment
More Discussions
we have cinemax on our cable tv service. we dont pay...
previous post about 50ML8105D
My previous post about my Magnavox/Phillips 50"...
plug-in 15w bulb caused sticky mess (wax melt)
Stupid me, I bought a plug-in wax melter / tart-warmer...
POTS phone extension over local ethernet?
Through a mess up in communication I got a gigabit...
why do I have to "install"apps on my tablet?
So why do I have to install apps on my tablet that...
Sponsored Products
Philips | Hollywood Hills F2020 2 Light Ceiling Light
$452.00 | YLighting
Fishnet Chrome Two-Light Fluorescent Pendant with Fishnet Fabric Shade
$698.00 | Bellacor
Homelegance Derby Run 2 Piece Panel Bedroom Set in Antique Black
Beyond Stores
B.O.B. Revolution CE Stroller - Black - ST1026
$384.00 | Hayneedle
Philips Forecast Outdoor Lanterns. Newport Wall-Mount 1-Light Outdoor Bronze TDL
Home Depot
Edge Bath Bar by Philips Forecast Lighting
$238.00 | Lumens
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™