I have an engineered floor installed incorrectly. The owner manager of the store has threatened me with going to court from the first time he looked at the floor. The installation manual for Award flooring was not followed. I have no expansion gap. I have nails in a floating floor. I have no underlayment seam tape used. My hallway is nailed with no underlayment. There was carpenter glue used for the tongue and groove. Lepage's glue to be exact. There are tiny bits of flooring not the 8" as recommeneded into the wall. The floor was put in very tight to the wall. A section of it over by the hearth has now buckled-tented. The distributor for the flooring came into take a look and had to tell the owner/manager of company that the floor did not have expansion gap that is was tight. But he would not tell the owner to replace the floor. Now the two men are trying to blame the enviroment saying i have a moisture problem. The open basemen is reading at 64% humidity level. The owner manager and distributor representative did not have a relative humidity reader with them. The distributor had a moisture reader that was not working so he did not take the moisture readout of the engineered wood itself. What can i do? I feel I am being bullied here. A defective install is a defective install. Now i have no warranty. All the owner manager who hired the installer to do a professional job is telling me is that he can try to cut out some boards where nails are and cut an expansion gap. But i am to have no warranty and that is all he can do for me. Give me now an expansion gap that would in his words,"make me happy". This man did not follow installation guidelines he ignored them and made we wait three weeks and now says expansion gap.Is there anything I am missing here as to proving the floor is a defective installation. There is no one in my city who will go up and take a look at this floor. They do not wish to be involved. I have talked to other flooring places -their managers- and have been told that they do not think this floor can be saved. I need some facts on how to prove faulty install. please if anyone can help me out. Thanks.