Brother PE 150 - Problem using brother PED Design
Please help! This is my first time in posting a question but need some help. My aunt has a brother PE150 and has recently purchased a brother PED Basic to transfer additional patterns to her machine. Having had paid for a custom design to digitised, she has sucessfully transferred the design onto the blank embroidery card. But when she loads this into her PE 150, an error message comes up saying "This card cannot work. Turn off power, and change to embroidery card." I have tested the card on my brother (ULT3000) and the design shows up no problem - its a small 1.5"x1.5" design, so the card is not faulty.
I've researched that blank brother cards can be used with the PE 150.
PLEASE help - she has now invested a lot in the sewing machine/PED Basic/custom design and we don't know what the problem is.
if its easier email me on firstname.lastname@example.org