what would you do? sony tv trouble
We bought a Sony 46" flat screen about five months ago. It has just quit working. A Sony tech talked with my husband on the phone and he decided that a part needed to be ordered. He said it would come in in a couple days and someone would come to fix it. It is three weeks later and after calls to the store (and good friend who is the salesman) I finally got a call from a Sony person who said it is very unusal but now the part is on backorder till mid JUNE !! What would you do? I told her that was unacceptable and she understood and said we could talk to the store where we purchased it. The salesperson is a very good friend and I hate to cause a problem but....would you ask for a new replacement TV? That is what I want to do ,but don't know if I should.