HV designer 1 embroidery problem
I am a new owner of a Husqvarna Viking Designer 1 USB machine. I am having problems with embroidery. I have transferred downloaded designs onto the dongle, but when I insert the dongle into the machine, I cannot view the designs. Can someone tell me what I am doing wrong? The only thing I can view from the dongle menu is menus 1,2,3,and 4 which contain the 3 alphabets and embroidery designs which came with the machine. I have downloaded designs from the HV website and have purchased designs from other sites, and I just can't figure out how to use them now. The shop where I purchased the machine is great, but it's an hour's drive away. Thanks for any help.