Please help me. I purchased a 350e and have had nothing but problems. I know this is not the norm and maybe I am expecting too much from it. Please advise.
Here is the issue:
EVERY time I use the preprogrammed letters there are what appear to be stitches skipped in the H Z A ETSP and a few other letters. I can send pictures. I have taken it back to the store to make sure that the tension is set right. Each time they tell me it is. Even the technician at the store says its the best that it can do. He said that I should get a marker to fill in the missing stitches!?
Is this true? Do other people have this same problem?
I can send you pictures of the problems.
Thank you very much!