sony 42' lcd don't waste your$$$$

cathymessJanuary 26, 2007

Of course this is my own experience. Bought the television not quite 2 years ago and recently started having problems with it. Took it to our dealer and he said it was the optic block, and since it was out of warranty we would have to pay $ labor to have it repaired. My thoughts were we paid 2300.00 for the tv it should of lasted longer then that. After talking to 4 different people at the SONY customer relations it was determined that they could not help us. The best reason why this could of happened was during shipping a wire got bent and it has taken a year for it to burn. And we are responsible for that. NEVER WILL I HAVE A SONY PRODUCT IN MY HOME AGAIN. Needless to say, we are in the market for a new television... any suggestions???? thanks, Cathy

Thank you for reporting this comment. Undo

We love, love, love our new Samsung...1080p LCD. Well worth the price, imho. I'm watching television again.

    Bookmark   January 27, 2007 at 3:06PM
Thank you for reporting this comment. Undo

I'll second Samsung. I've been very happy with their LCD monitors for many years.

Though I have a lot of Sony stuff in my home because I like the performance, their "customer service" is well-below-par and I dislike the "tough: we-set-the-standard" approach to business. As a result, Sony is rarely on my short list to purchase anything anymore.

    Bookmark   January 28, 2007 at 11:43AM
Thank you for reporting this comment. Undo

Almost forgot -- Sharp has some very nice sets, as does Panasonic -- though Panny would rather you bought plasma at that size.

    Bookmark   January 28, 2007 at 11:44AM
Thank you for reporting this comment. Undo

I am real happy with the 32" Sony LCD TV I have. Sony makes good products, but I do agree with those of you relating to Sony's customer support. Their support is lousy. What I would do if I was you is to take the complain all the way to the top over and over again. I would not give-up until the TV is repaired at a fair cost.

In relation to "a wire got bent and it has taken a year for it to burn" as explained by Sony makes no sense to me. What makes more sense is that the problem relates to manufacturing, probably when it was put together. I suspect a defective component instead, and this could happen with any electrical component.

There is a good article on LCD and plasma TV's on the December issue of Consumers Reports.

    Bookmark   January 28, 2007 at 5:38PM
Sign Up to comment
More Discussions
POTS phone extension over local ethernet?
Through a mess up in communication I got a gigabit...
plug-in 15w bulb caused sticky mess (wax melt)
Stupid me, I bought a plug-in wax melter / tart-warmer...
Best and thinnest flat screen wall mountable tv less than 20" high?
I am so out of my depth here. I would greatly appreciate...
modem switch, ethernets, and extension cables
Hi, I'm hoping someone can steer me in the right direction....
we have cinemax on our cable tv service. we dont pay...
Sponsored Products
Safavieh Handmade Soho Waves Grey New Zealand Wool Rug
Imperial Metallic Anya Purple Table Lamp
Lamps Plus
Black Vertical or Horizontal Mirror With Frame
Fan Matte Black 4 -ft Solid Wood Pole Curtain Rod
$59.95 | Bellacor
Antique Copper Whitehaus WH202 3 1/2'' Brass Disposer / Deep Fireclay Sink
$99.00 | Blue Bath
48" x 34" Rectangular Freestanding Shower Enclosure With Curved Front
Signature Hardware
Progress Lighting Outdoor Lanterns. Outdoor Black Wall Lantern
$27.72 | Home Depot
Duvet Cover Twill - Marilyn Monroe V
$149.00 | DiaNoche
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™