AJ Madison for multiple appliance order?
I realize I won't get a definitive answer here but I'd appreciate any advice or experiences people'd be willing to share.
We're renovating a 60+ year old house and need all new appliances after redoing the kitchen. AJ Madison seems to have a lot of positive reviews on GW, so I called them up and talked to a rep (named Grace) who seemed knowledgable and said she could offer me a good deal and discount if I decided to go with AJM for our multiple appliance purchases. If it helps, we're looking to buy:
-33" Kenmore fridge (won't be from AJM since they don't carry this or an equivalent from an alternative manufacturer like Whirlpool)
-Possibly a Samsung washer/dryer from them as well
I was all ready to bundle this but then found a bunch of Yelp reviews that were consistently negative about AJM, esp. when it came to delivery and responses when deliveries went wrong. At least one review said that AJM excelled at customer service upon order, but the delivery was consistently awful.
We're located in CA (Bay Area) and not sure if it'd be worth the potential savings given what appear to be headaches in dealing with AJM if things go wrong. Maybe it'd be better to just diversify risk and purchase the appliances from different retailers (online or not)? It'd mean we'd pay shipping and tax and wouldn't get a bundled discount, which is what my hubby and I are debating about. Or maybe all online retailers, including big box stores, run the same delivery risk?
We don't know what the discount % is we'd get from AJM yet since we owe them an answer on what appliances we'd buy. Appreciate any thoughts on this. Thanks!