verizon router will not work

dkeelDecember 26, 2012

I have Verizon FIOS with a M1424WR router. I recently put another computer in my shop and did not have any luck with wireless internet so I bought another M142WR router. I cannot get this one to work.The orange light is on which means there is no internet. Both computers work fine with the original router and when both routers are connected, neither one works. Does this new router have to be activated by Verizon or is it broken or is there something else that has to be done???

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bob414

No experience with FIOS. Is a modem involved? I've needed a password for the modem to connect to the internet before and suppose you would need one if the router doesn't hook up to a modem that's already connected.

    Bookmark   December 26, 2012 at 2:58PM
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ravencajun Zone 8b TX

back when I had fios I had a router special to fios which had firmware dedicated to fios. That was the only one used.
I don't know if it has changed, you can check out the verizion fios forum at dsl reports they have lots of verizon techs that hang there.

Here is a link that might be useful: forum

    Bookmark   December 26, 2012 at 5:21PM
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mike_kaiser_gw

Doesn't Verizon offer technical support? There's a troubleshooting guide for the router linked below

Here is a link that might be useful: Verizon Router

    Bookmark   December 26, 2012 at 10:23PM
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justme4now

Just went to fios from dsl.

Same router.

Had some problems at first and they were all because I didn't know what I was doing.

Email me at dollarstwocents@gmail.com (A throwaway addy spammers) and I'm sure that I can help.

    Bookmark   December 26, 2012 at 10:50PM
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