Electrolux double wall oven died after cleaning
A little costly but loved the oven for the first 12 months... unfortunately in month 13 and after using the auto clean feature for the third time the upper oven stopped working. Display panel lights up and says the oven is preheating to 100 degrees, the convection fan engages but no heating activity. The lower oven works fine. Called the dealer, Zemel's Appliance in Danbury, CT and they were of no help. Actually recommended not using the cleaning feature before a big event (one week before Thanksgiving)... seriously , they said that. Surfing the web, I've found that this problem is well-known and that there is a reset button behind the oven (this is wall mounted so I'll need a contractor or repair man to pull it out) that can potentially solve the problem, if not I will need to replace the control board. At ~$3,000 for this double oven, I expect it to work perfectly for years... dieing after 13 months is completely unacceptable. Can anyone else share their experience and any helpful ideas?